Volunteer Cafe Assistant
OFFERED BY:
The Lenton CentreLocation(s): Lenton and Wollaton East
Address where volunteering takes place: The Lenton Centre Willoughby Street Nottingham NG7 1RQHow many places are on offer?
Purpose of Role:
Gain valuable experience in a customer service and leisure centre environment, enhancing your communication and problem-solving skills with a volunteering role as a cafe assistant! Explore the opportunity to contribute to your community by creating a welcoming and enjoyable space for visitors while being part of a friendly and diverse team.
ROLE DESCRIPTION:
This opportunity will support our team in the day-to-day running of the Lenton Centre’s new café facility, talking to and serving customers and taking care of the general workings of the café. As a Volunteer Café Assistant you will be involved in:
Assisting in the daily operations of the cafe, ensuring that the café and all equipment are clean and organised, including tables, seating areas, counters, and the kitchen area.
Providing excellent customer service by greeting and assisting visitors, serving customers, and ensuring their needs are met.
Supporting the Café manager in the restocking of products, filling out a food log
Prepare coffee, tea, and other beverages to café standards; assist with simple food preparation (sandwiches, pastries, salads).
Helping to maintain the inventory of supplies and equipment, restocking as needed.
Work closely with team members to ensure smooth operations and provide the best experience for customers.
Follow all food safety and hygiene guidelines to maintain a safe environment for both customers and staff.
Working with other volunteers and staff members to create a positive and inclusive environment for all visitors.
Assisting in the daily operations of the cafe, ensuring that the café and all equipment are clean and organised, including tables, seating areas, counters, and the kitchen area.
Providing excellent customer service by greeting and assisting visitors, serving customers, and ensuring their needs are met.
Supporting the Café manager in the restocking of products, filling out a food log
Prepare coffee, tea, and other beverages to café standards; assist with simple food preparation (sandwiches, pastries, salads).
Helping to maintain the inventory of supplies and equipment, restocking as needed.
Work closely with team members to ensure smooth operations and provide the best experience for customers.
Follow all food safety and hygiene guidelines to maintain a safe environment for both customers and staff.
Working with other volunteers and staff members to create a positive and inclusive environment for all visitors.
SKILLS AND QUALIFICATIONS:
You do not need specific skills and experience as training will be provided, but the following will be useful:
Food Safety Level 2 is essential, if you do not have this qualification but still wish to apply, we can organise training for this qualification for you
Strong interpersonal skills and the ability to communicate effectively with individuals from diverse backgrounds.
Experience in a café or similar customer-facing role is preferred but not essential.
Customer service-oriented with a friendly and approachable manner.
Reliable and punctual, with the ability to commit to a regular volunteering schedule.
Ability to work well both independently and as part of a team.
Ability to follow instructions accurately for food and beverage preparation.
Food Safety Level 2 is essential, if you do not have this qualification but still wish to apply, we can organise training for this qualification for you
Strong interpersonal skills and the ability to communicate effectively with individuals from diverse backgrounds.
Experience in a café or similar customer-facing role is preferred but not essential.
Customer service-oriented with a friendly and approachable manner.
Reliable and punctual, with the ability to commit to a regular volunteering schedule.
Ability to work well both independently and as part of a team.
Ability to follow instructions accurately for food and beverage preparation.
WHEN REQUIRED:
This grid shows when you can volunteer for this opportunity.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
ADDITIONAL INFORMATION:
Are there age restrictions for this opportunity? Yes
Age Restrictions:
14 and over
Are there gender restrictions for this opportunity? No
Gender restrictions:
Is the opportunity accessible to disabled people? Yes
Disability restrictions:
Those with certain physical disabilities might find it difficult to be on their feet for 2-3 hours at a time so please do contact us if you need to discuss this further.
How long before volunteer can expect a response?
3-4 days
How long to complete training and recruitment?
Volunteer Expenses offered? No
Induction and Training offered? Yes
Support and Supervision offered? Yes
Has a risk assessment been carried out? Yes
DBS Disclosure required? No