Call Companion
OFFERED BY:
Re-engageLocation(s): Aspley, Basford, Berridge, Bestwood, Bilborough, Bulwell, Bulwell Forest, Castle, Clifton East, Clifton West, Dales, Hyson Green and Arboretum, Leen Valley, Lenton and Wollaton East, Mapperley, Meadows, Radford, Sherwood, St Ann's, Wollaton West, Outside of Nottingham City
Address where volunteering takes place: This is a home-based opportunity Nottingham Area How many places are on offer?
Purpose of Role:
As a call companion you’ll make regular telephone calls to an older person experiencing loneliness and isolation. These friendly chats provide a lifeline of friendship for older people and a vital link with the outside world from which they’ve become isolated.
ROLE DESCRIPTION:
Become a call companion
As a call companion you’ll make regular telephone calls to an older person experiencing loneliness and isolation. These friendly chats provide a lifeline of friendship for older people and a vital link with the outside world from which they’ve become isolated.
To become a call companion, you’ll need to:
Attend a 30-minute online volunteer group induction
Submit an ID check
Provide a reference
Complete online volunteer training modules
Tasks include:
Calling the older person you’ve been matched with for approximately 30 minutes either weekly or fortnightly at an agreed time.
Following the guidance in the online volunteer training so that your call companion calls are enjoyable, appropriate and in line with our charitable aims.
Keeping in regular contact with Re-engage and reporting any concerns to the team.
Keeping your knowledge and training up to date by reading our monthly volunteer newsletter – Re-engage Matters.
As a call companion you’ll make regular telephone calls to an older person experiencing loneliness and isolation. These friendly chats provide a lifeline of friendship for older people and a vital link with the outside world from which they’ve become isolated.
To become a call companion, you’ll need to:
Attend a 30-minute online volunteer group induction
Submit an ID check
Provide a reference
Complete online volunteer training modules
Tasks include:
Calling the older person you’ve been matched with for approximately 30 minutes either weekly or fortnightly at an agreed time.
Following the guidance in the online volunteer training so that your call companion calls are enjoyable, appropriate and in line with our charitable aims.
Keeping in regular contact with Re-engage and reporting any concerns to the team.
Keeping your knowledge and training up to date by reading our monthly volunteer newsletter – Re-engage Matters.
SKILLS AND QUALIFICATIONS:
We’re looking for call companions who have:
A friendly nature
Good listening skills
Good conversation skills
Patience and understanding
A passion for improving the lives of lonely and isolated older people
Basic computer skills (our inductions, checks and training are all online and our charity is paperless)
If this sounds like you, then we’d love to hear from you. You can apply to be a call companion by completing our online application form.
A friendly nature
Good listening skills
Good conversation skills
Patience and understanding
A passion for improving the lives of lonely and isolated older people
Basic computer skills (our inductions, checks and training are all online and our charity is paperless)
If this sounds like you, then we’d love to hear from you. You can apply to be a call companion by completing our online application form.
WHEN REQUIRED:
This grid shows when you can volunteer for this opportunity.
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ADDITIONAL INFORMATION:
Are there age restrictions for this opportunity? Yes
Age Restrictions:
18+
Are there gender restrictions for this opportunity? No
Gender restrictions:
Is the opportunity accessible to disabled people? Yes
Disability restrictions:
How long before volunteer can expect a response?
Less than a week
How long to complete training and recruitment?
2 hours
Volunteer Expenses offered? No
Induction and Training offered? Yes
Support and Supervision offered? Yes
Has a risk assessment been carried out? Yes
DBS Disclosure required? No