Visitor Services Assistant
OFFERED BY:
Green's Windmill TrustLocation(s): Dales
Address where volunteering takes place: Windmill Lane Sneinton Nottingham NG2 4QBHow many places are on offer? Several
Purpose of Role:
Enjoy your experience of volunteering at the UK's only city-based windmill and exciting Science Centre! Meet new people, build your confidence and feel proud of our service to visitors.The role includes welcoming visitors & assisting at events.
ROLE DESCRIPTION:
# Welcoming visitors to Green's Windmill & Science Centre and answering basic questions about the site.
# Directing people to special events and temporary exhibitions.
# Answering the telephone, taking messages and sending emails.
# Completing booking forms and receipts.
# Promoting and selling merchandise to customers.
# Basic cleaning of museum areas to make things look presentable.
# Assisting the team with events and activities.
# Directing people to special events and temporary exhibitions.
# Answering the telephone, taking messages and sending emails.
# Completing booking forms and receipts.
# Promoting and selling merchandise to customers.
# Basic cleaning of museum areas to make things look presentable.
# Assisting the team with events and activities.
SKILLS AND QUALIFICATIONS:
No previous experience is needed for this role. We will make the most of your individual skills and experience. Volunteers will be given a full induction to Green's Windmill and training and support to carry out the role.
Essential: We are looking for people who can provide a friendly face and excellent customer service to our visitors to the site so that they have a great experience and want to return.
Essential: We are looking for people who can provide a friendly face and excellent customer service to our visitors to the site so that they have a great experience and want to return.
WHEN REQUIRED:
This grid shows when you can volunteer for this opportunity.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
ADDITIONAL INFORMATION:
Are there age restrictions for this opportunity? Yes
Age Restrictions:
16+
Are there gender restrictions for this opportunity? No
Gender restrictions:
Is the opportunity accessible to disabled people? Yes
Disability restrictions:
Green's Mill is situated on a hilltop 30 metres from the main car park off Windmill Lane. There are several flights of steps between the car park and windmill.
However, car and minibus parking is available for wheelchair users and visitors with mobility.
With the exception of the upper floors of the windmill, everything is at ground level.
However, car and minibus parking is available for wheelchair users and visitors with mobility.
With the exception of the upper floors of the windmill, everything is at ground level.
How long before volunteer can expect a response?
How long to complete training and recruitment?
Volunteer Expenses offered? Yes
Induction and Training offered? Yes
Support and Supervision offered? Yes
Has a risk assessment been carried out? Yes
DBS Disclosure required? No