Tour Guide
OFFERED BY:
Green's Windmill TrustLocation(s): Dales
Address where volunteering takes place: Windmill Lane Sneinton Nottingham NG2 4QBHow many places are on offer? 4
Purpose of Role:
Provide guided tours of Green's Windmill at selected times of the day
ROLE DESCRIPTION:
Main duties will include:
* Lead guided tours of Green’s Windmill at selected times of the day.
* Provide a friendly face and welcome visitors to the site.
* Describe tour points of interest to group members.
* Have a basic knowledge of mill machinery and respond to questions.
* Provide excellent customer service to visitors so they have a great experience.
* Direct people to special events and temporary exhibitions.
* Help Green’s Windmill to ensure good health and safety for visitors, volunteers and staff.
* Lead guided tours of Green’s Windmill at selected times of the day.
* Provide a friendly face and welcome visitors to the site.
* Describe tour points of interest to group members.
* Have a basic knowledge of mill machinery and respond to questions.
* Provide excellent customer service to visitors so they have a great experience.
* Direct people to special events and temporary exhibitions.
* Help Green’s Windmill to ensure good health and safety for visitors, volunteers and staff.
SKILLS AND QUALIFICATIONS:
We are looking for people with a love of local history, attention to detail, great communication skills (for speaking in public) and an outgoing manner with high standards for customer care. Volunteers will be given a full induction to Green’s Windmill, no previous experience is needed for this role and training and support will be provided.
We're looking for volunteers to provide excellent customer service to our visitors so that they have a great experience and want to return.
This is a fantastic personal and professional development opportunity which will make you feel valued in a friendly community setting and give you a purpose. You can gain experience of working at a unique museum site and specialise in an area you enjoy or want to develop, networking in the process and in some cases gaining accreditation. You will learn new and transferable skills to launch you into or back into employment if you wish and increase your confidence.
We will make the most of your individual skills and experience and your time with us will be rewarded in many ways. We will celebrate our achievements as a team with volunteer parties, project launches and occasional incentives such as day trips.
We're looking for volunteers to provide excellent customer service to our visitors so that they have a great experience and want to return.
This is a fantastic personal and professional development opportunity which will make you feel valued in a friendly community setting and give you a purpose. You can gain experience of working at a unique museum site and specialise in an area you enjoy or want to develop, networking in the process and in some cases gaining accreditation. You will learn new and transferable skills to launch you into or back into employment if you wish and increase your confidence.
We will make the most of your individual skills and experience and your time with us will be rewarded in many ways. We will celebrate our achievements as a team with volunteer parties, project launches and occasional incentives such as day trips.
WHEN REQUIRED:
This grid shows when you can volunteer for this opportunity.
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday | |
|---|---|---|---|---|---|---|---|
| Morning | |||||||
| Afternoon | |||||||
| Evening |
ADDITIONAL INFORMATION:
Are there age restrictions for this opportunity? Yes
Age Restrictions:
16+
Are there gender restrictions for this opportunity? No
Gender restrictions:
Is the opportunity accessible to disabled people? Yes
Disability restrictions:
Green's Mill is situated on a hilltop 30 metres from the main car park off Windmill Lane. There are several flights of steps between the car park and windmill.
However, car and minibus parking is available for wheelchair users and visitors with mobility.
With the exception of the upper floors of the windmill, everything is at ground level. This role requires that you are able to access the upper floors, require access to the upper floors of the mill, so accessibility will be person-specific based on how they manage with steep steps.
However, car and minibus parking is available for wheelchair users and visitors with mobility.
With the exception of the upper floors of the windmill, everything is at ground level. This role requires that you are able to access the upper floors, require access to the upper floors of the mill, so accessibility will be person-specific based on how they manage with steep steps.
How long before volunteer can expect a response?
How long to complete training and recruitment?
Volunteer Expenses offered? Yes
Induction and Training offered? Yes
Support and Supervision offered? Yes
Has a risk assessment been carried out? Yes
DBS Disclosure required? No